
The iPhone X (our review) introduced a few big new features to Appleās smartphone lineup when it released in late 2017. Unfortunately, it also debuted a few new issues specific to the redesign.
Fortunately there are workarounds and fixes for most of them. Some will depend on which version of iOS youāre running, while others require workarounds or intervention from Apple.
So letās take a look at some of the frustrations, design flaws, and defects that iPhone X users can encounter, and attempt to solve them.
1. Face ID Wonāt Work
Probably the most common complaint about the iPhone X relates to the TrueDepth camera and Face ID. Just like Touch ID on older devices, Face ID doesnāt work properly all the time.
To prevent issues, make sure to wipe the ānotchā on your iPhone X regularly (an important part of iPhone cleaning). Thereās an array of sensors, cameras, and projectors in that small space, and they must be able to see you clearly in order to work.
Secondly, scan your face in a well-lit area. Scanning in low light isnāt as accurate as scanning in daylight. If youāve changed your appearance significantly, or youāre having persistent Face ID recognition issues, head to Settings > Face ID & Passcode and choose Reset Face ID. You can then set it up again.
When Face ID fails and prompts you for a passcode, it attempts to learn and adapt to your appearance to prevent the same problem happening again. But if someone else unlocks your phone with your passcode, it may lead to unwanted changes to your Face ID profile. We donāt know for certain how Face ID works, but resetting your profile from time to time may help.
Some users have reported that Face ID refuses to work altogether. This is an issue that Apple has acknowledged, prompting replacements of the camera unit (both front and rear-facing) on affected devices. Some users have had their devices replaced entirely.
If you have persistent problems with Face ID, head to Apple Support to arrange an appointment at a retail store or a mail-in return.
2. Accidentally Taking a Lot of Screenshots
The iPhone X doesnāt have a home button, which means you canāt take screenshots using the conventional Home + Power button combination. Instead, you need to press Volume Up + Side Button, a shortcut thatās easy to trigger in your pocket or when holding the device.
Thereās no way to change the shortcut, which means the only fix is a workaround. Youāll need to get a case with a recessed side button, which prevents you from unwittingly triggering the shortcut. The Quad Lock case (above) that I use on my iPhone X is one of the many quality iPhone X cases to incorporate this into the design.
3. iPhone X Hair Pulling
According to some user reports, the gap between the iPhone X chassis and screen bezel is a magnet for hair. Whether you have long flowing locks or a bushy beard, Apple is even offering to replace your iPhone X if this is posing too much of a problem.
Itās not clear whether that means some models of the iPhone X are worse for this. A snug case that covers the bezel gap should fix the issue (while protecting your device at the same time).
4. Screen Issues: Color Shift, Screen Burn, and Green Lines
The iPhone X uses the first OLED display ever seen in an iPhone. Though Apple has used OLED displays before in both the Apple Watch and MacBook Pro Touch Bar, the iPhone X represents a leap forward in iPhone screen technology. Unfortunately, itās not without its share of issues.
Some users (myself included) have noticed a slight shift in color hue when moving the display. I notice this most on an off-white background, with a slight blueish hue visibly āmovingā across the screen as the device is tilted. On its website, Apple says:
āIf you look at an OLED display off-angle, you might notice slight shifts in color and hue. This is a characteristic of OLED and is normal behavior.ā
Screen burn is another OLED āexpected behaviorā listed on Appleās website. As the name suggests, this refers to a persistent image getting stuck on-screen, even after that image is no longer being displayed. Apple recommends a few tips to avoid screen burn:
- Ensuring Auto-Brightness is enabled under Settings > General > Accessibility > Display Accommodations.
- Choosing an Auto Lock time of 30 or 60 seconds under Settings > Display & Brightness > Auto Lock.
- Avoid displaying static images for extended periods, particularly at maximum brightness. Use Control Center to manually adjust your device brightness if necessary.
@AppleSupport my iPhone X already has an issue.There is a green bar along the right hand side of the phone.Restart doesnāt fix. Known issue? pic.twitter.com/Hp3HKhVMfs
ā mix0mat0sis (@mix0mat0sis) November 7, 2017
The final display issue relates to vertical green lines appearing on the screen over time. This is not normal, and Apple has replaced affected units as the issue appears. It seems this was related to early iPhone X models. The fix here is to contact Apple for a replacement.
5. Phone Call and Touch Screen Delay Issues
Two (unrelated but similar) issues occurred on earlier versions of iOS 11. The first was an issue with calls: the screen would light up and your ringtone would play, but the answer/decline call prompt never appeared.
Meanwhile, the other issue mostly affected users in cold climates. The iPhone X touchscreen would become unresponsive when encountering a sudden drop in temperature.
Apple fixed both of these issues via a software update, so if youāre encountering either make sure youāre running the latest version of iOS under Settings > General > Software Update. If you encounter any other issues like this after updating, itās time to talk to Apple.
6. Wireless Charging Issues
The iPhone X isnāt Appleās first smartphone to use wireless charging, but it is susceptible to issues from interference. In particular, if youāre wirelessly charging the iPhone X in a folio case, and have credit cards or other cards that use contactless technology, you may encounter interference.
Try removing the cards if youāre having charging issues. If youāre not using a folio case (or youāve already removed the cards) then make sure youāre using a high-quality wireless charger. Check out our recommended wireless chargers for ideas.
7. Speakers Crackling at Loud Volumes
Both the iPhone X and iPhone 8 have had reports of crackling speakers, particularly at high volumes. If you havenāt tested your iPhoneās maximum volume yet, itās a good idea to test it out now to see if youāre affected. Some have described this as a ābuzzingā sound.
If you do encounter the issue, try updating your software to the latest version. If you donāt see an improvement, let Apple know so a technician can repair your device.
Other Crashes, Freezing, and General Responsiveness
Performance issues arenāt iPhone X specific, but solving them requires an approach specific to the iPhone X. If you want to soft reset your device because itās unresponsive due to a crash: press volume up and release, press volume down and release, then press and hold the side button until you see the Apple logo.
Thatās just one of the new shortcuts youāll need to get used to if youāre new to the iPhone X. To find out what else is new, check out our guide to using the iPhone X.
Read the full article: 7 Most Annoying iPhone X Problems and How to Fix Issues
from MakeUseOf https://ift.tt/2wHpolg
via IFTTT
No comments:
Post a Comment